Delivery

DELIVERY INFO

FREE USA Mainland delivery on orders over $60 (Zones 1 & 2)

For orders under $60 the below delivery charges apply:

 

Zone 1
Albama, Arkansas, Arizona, California, Colorado, Connecticut Deleware, Florida, Georgia, Idaho, Illnois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi.

$2.99 Standard Delivery (1 - 4 business days)

 

Zone 2

Missouri, Montana, Nebraska, Nevada, New Mexico, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvinia, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

$2.99 Standard Delivery (4 - 7 business days)

 

Zone 3

Alaska, Hawaii & Puerto Rico.

$29.49 standard delivery (4-7 business days)

 

Delivery Terms:

  • Orders received before 1.00pm (Chicago - Central Standard Time) Monday to Friday will be dispatched same day, orders received after this time will be dispatched the next working day. Where there is a delay in the supply of goods we will advise you as soon as possible.

  • Orders will be sent to the delivery address submitted at checkout. Unfortunately we cannot accept responsibility for submission of an incorrect or incomplete delivery address.
  • Deliveries are made by FedEx Smartpost and can be delivered Monday-Saturday and do not require a signature. Please be advised with this service we cannot change the delivery address or redirect the delivery after despatch.
  • Please note that we cannot deliver to PO boxes. (Other delivery restrictions may apply - details available upon request).

 

    Damaged products

    Whilst we try very hard to deliver our item to you in perfect condition, in the event that it does arrive damaged we will replace it for you, free of charge.

    To report a damaged product please email us at info@vivolife.co.uk.

     

    Returns:

    If you decide you do not want any item in your order then you can return it to us within 30 days provided that it is un-open and in the same condition in which it arrived. We will issue you a full refund for the item or an exchange. (Please note that you will be responsible for the cost of returning the item if it is not faulty).

    If you receive any items that are damaged or faulty then we will issue a replacement product free of charge.

    To return a product please email info@vivolife.co.uk.