Delivery

DELIVERY INFO

FREE USA Mainland delivery on orders over $60 (Zones 1 & 2)

For orders under $60 the below delivery charges apply:

 

Zone 1
Albama, Arkansas, Arizona, California, Colorado, Connecticut Deleware, Florida, Georgia, Idaho, Illnois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi.

$2.99 Standard Delivery (1 - 4 business days)

 

Zone 2

Missouri, Montana, Nebraska, Nevada, New Mexico, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvinia, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

$2.99 Standard Delivery (4 - 7 business days)

 

Zone 3

Alaska, Hawaii & Puerto Rico.

$29.49 standard delivery (4-7 business days)

 

Delivery Terms:

  • Orders received before 1.00pm (Chicago - Central Standard Time) Monday to Friday will be dispatched same day, orders received after this time will be dispatched the next working day. Where there is a delay in the supply of goods we will advise you as soon as possible. 
  • Orders will be sent to the delivery address submitted at checkout. Unfortunately we cannot accept responsibility for submission of an incorrect or incomplete delivery address.
  • Please note that we cannot deliver to PO boxes. (Other delivery restrictions may apply - details available upon request).

 

    What if I’m not home?

    You can enter comments for the delivery driver during checkout with instructions of where to leave your delivery. To guarantee delivery we recommend someone is at home on the day you select for delivery.

    When no one is available to accept your delivery a card will be left letting you know that the courier tried to deliver it. An attempt will then automatically be made to deliver it to you on the next working day.

    On the card will be instructions on the other options available to collect your parcel, including redelivering at a different time and date, redelivering to a different address, and collecting from your local post office.

     

    Damaged products

    Whilst we try very hard to deliver our item to you in perfect condition, in the event that it does arrive damaged we will replace it for you, free of charge.

    To report a damaged product please email us at info@vivolife.co.uk.

     

    Returns:

    If you decide you do not want any item in your order then you can return it to us within 30 days provided that it is un-open and in the same condition in which it arrived. We will issue you a full refund for the item or an exchange. (Please note that you will be responsible for the cost of returning the item if it is not faulty).

    If you receive any items that are damaged or faulty then we will issue a replacement product free of charge.

    To return a product please email info@vivolife.co.uk.